A new IBM Institute for Business Value study finds that 62% of Canadian employees worry AI is eroding their skills, with critical thinking cited most often as declining. The global study, conducted with Oxford Economics, surveyed 1,500 CHROs and 8,800 employees, including 75 Canadian executives and 452 Canadian employees. While 68% of Canadian CHROs identify the ability to supervise, validate and override AI outputs as the workforce's most essential skill, only 29% of Canadian employees rank judgement as important, and 54% of Canadian employees and 55% of Canadian CHROs say critical thinking and problem framing are among the skills that matter most in the AI era. The findings also show that 37% of Canadian organizations do not involve the CHRO when AI strategy is being defined, and 63% of Canadian organizations make limited or no use of AI inside the HR function. Globally, organizations that clearly define workflows as human-led, AI-assisted or AI-executed achieve 18% risk reduction and 20% quality improvement.
International Business MachinesIBM Institute for Business Value published the study on AI skill erosion, but the article reports no financial, product, or demand development for IBM itself.
Oxford Economics is only named as the research partner that conducted the survey with IBM, with no business impact described.
