Kansai Electric Power Company, IncorporatedKansai Electric announced it overcharged regulated-sector customers about 14 million yen since April 2024 and is considering refunds.
Kansai Electric Power announced on the 17th that it had miscalculated the costs underlying its electricity rates and had been overcharging customers in regulated sectors, including ordinary households, since April 2024. The impact is estimated at about 14 million yen, or at most 1 yen per month per contract. On the electricity rate front, Chubu Electric Power also announced overcharging on the 10th of this month, with the impact estimated at at least around 1.2 billion yen. Kansai Electric said it apologizes for causing concern and is considering how to refund the money.
Kansai Electric Power Company, IncorporatedKansai Electric announced it overcharged regulated-sector customers about 14 million yen since April 2024 and is considering refunds.
Chubu Electric Power Company,IncorporatedChubu Electric announced it overcharged customers by at least around 1.2 billion yen due to miscalculated regulated electricity rates.