Toronto Dominion BankSurvey shows low trust in AI for financial advice, but TD is only mentioned as the survey sponsor; no direct impact on bank operations or earnings.

A new TD survey reveals that only 32 percent of Canadians would rather trust artificial intelligence over their parents for financial advice. The 2026 TD AI Insights Report, based on a poll of 2,501 Canadian adults, shows that while over half are comfortable with AI for routine tasks like tracking spending or checking balances, 71 percent still place greater confidence in human intelligence overall. For major decisions such as financial planning or retirement, a majority prefer human support, and concerns about inaccurate information, privacy risks, and lack of accountability remain key barriers to trust. Canadians say data protection, error accountability, and meaningful human oversight would increase their comfort with AI in banking.
Toronto Dominion BankSurvey shows low trust in AI for financial advice, but TD is only mentioned as the survey sponsor; no direct impact on bank operations or earnings.