← Five9 overview

Five9 vs LivePerson: why the prices moved differently

Weekly · monthly · quarterly news summaries, side by side in time

Five9 Inc (FIVN)

Q3 2026
▲4

Five9's AI revenue accelerates, guidance raised, and index inclusion lifts shares

  • AI revenue surges and guidance raised Five9's AI revenue jumped 78% to about $39 million in Q2, and management raised its full-year AI growth outlook to at least 60% from over 40%. A Fortune 100 customer deal worth roughly $100 million total contract value shows large enterprises are buying, which supports the bull case that AI is adding growth rather than replacing Five9's business.

    This is the core new fundamental driver of the period, showing AI demand accelerating and lifting future revenue expectations.

  • Q2 beat and higher revenue guidance Five9 beat Wall Street's Q2 estimates with $312.4 million in revenue, up 10.3% year over year, and raised full-year revenue guidance to about $1.27 billion at the midpoint. The stock jumped 17.7% on the news, a clear sign investors saw the results and outlook as better than feared.

    The earnings beat and raised guidance are the main new event that directly moved the stock and reset expectations higher.

  • Added to S&P SmallCap 600 index Five9 joined the S&P SmallCap 600 index on August 3, replacing Two Harbors Investment. Index funds that track the index must buy the stock, which can lift demand and raise Five9's visibility with a broader group of investors.

    Index inclusion is a new, concrete event that can bring mechanical buying and greater investor awareness.

  • Morgan Stanley: AI agents may help, not hurt Morgan Stanley said consumer AI agents could increase the number of customer interactions businesses handle, which would slow the risk of seat reductions for contact-center vendors like Five9. The analyst called it a medium-term positive rather than an immediate boost, so it supports sentiment but is not a near-term earnings driver.

    This new analyst view directly addresses the biggest fear about Five9—AI replacing call-center seats—and argues the opposite.

August 2026
▲4

Five9's AI revenue accelerates, guidance raised, and index inclusion lifts shares

  • AI revenue surges and guidance raised Five9's AI revenue jumped 78% to about $39 million in Q2, and management raised its full-year AI growth outlook to at least 60% from over 40%. A Fortune 100 customer deal worth roughly $100 million total contract value shows large enterprises are buying, which supports the bull case that AI is adding growth rather than replacing Five9's business.

    This is the core new fundamental driver of the period, showing AI demand accelerating and lifting future revenue expectations.

  • Q2 beat and higher revenue guidance Five9 beat Wall Street's Q2 estimates with $312.4 million in revenue, up 10.3% year over year, and raised full-year revenue guidance to about $1.27 billion at the midpoint. The stock jumped 17.7% on the news, a clear sign investors saw the results and outlook as better than feared.

    The earnings beat and raised guidance are the main new event that directly moved the stock and reset expectations higher.

  • Added to S&P SmallCap 600 index Five9 joined the S&P SmallCap 600 index on August 3, replacing Two Harbors Investment. Index funds that track the index must buy the stock, which can lift demand and raise Five9's visibility with a broader group of investors.

    Index inclusion is a new, concrete event that can bring mechanical buying and greater investor awareness.

  • Morgan Stanley: AI agents may help, not hurt Morgan Stanley said consumer AI agents could increase the number of customer interactions businesses handle, which would slow the risk of seat reductions for contact-center vendors like Five9. The analyst called it a medium-term positive rather than an immediate boost, so it supports sentiment but is not a near-term earnings driver.

    This new analyst view directly addresses the biggest fear about Five9—AI replacing call-center seats—and argues the opposite.

Latest
▲4

Five9's AI revenue accelerates, guidance raised, and index inclusion lifts shares

  • AI revenue surges and guidance raised Five9's AI revenue jumped 78% to about $39 million in Q2, and management raised its full-year AI growth outlook to at least 60% from over 40%. A Fortune 100 customer deal worth roughly $100 million total contract value shows large enterprises are buying, which supports the bull case that AI is adding growth rather than replacing Five9's business.

    This is the core new fundamental driver of the period, showing AI demand accelerating and lifting future revenue expectations.

  • Q2 beat and higher revenue guidance Five9 beat Wall Street's Q2 estimates with $312.4 million in revenue, up 10.3% year over year, and raised full-year revenue guidance to about $1.27 billion at the midpoint. The stock jumped 17.7% on the news, a clear sign investors saw the results and outlook as better than feared.

    The earnings beat and raised guidance are the main new event that directly moved the stock and reset expectations higher.

  • Added to S&P SmallCap 600 index Five9 joined the S&P SmallCap 600 index on August 3, replacing Two Harbors Investment. Index funds that track the index must buy the stock, which can lift demand and raise Five9's visibility with a broader group of investors.

    Index inclusion is a new, concrete event that can bring mechanical buying and greater investor awareness.

  • Morgan Stanley: AI agents may help, not hurt Morgan Stanley said consumer AI agents could increase the number of customer interactions businesses handle, which would slow the risk of seat reductions for contact-center vendors like Five9. The analyst called it a medium-term positive rather than an immediate boost, so it supports sentiment but is not a near-term earnings driver.

    This new analyst view directly addresses the biggest fear about Five9—AI replacing call-center seats—and argues the opposite.

LivePerson Inc (LPSN)

Q3 2026
▲4

SoundHound merger advances as vote nears, reshaping LivePerson's future

  • SoundHound merger vote scheduled SoundHound AI set a shareholder vote on its amended merger agreement with LivePerson for August 20, 2026. A successful vote moves the deal toward closing, giving LPSN holders a clearer path to a payout or SoundHound stock, which supports the share price.

    This is the key new event that directly determines LivePerson's ownership and value.

  • SoundHound's strong Q2 and raised outlook SoundHound reported record Q2 revenue of $61.9 million, up 45%, and raised its 2026 revenue floor to $230 million. Its guidance excludes any LivePerson contribution, so the deal is pure upside. A healthier acquirer makes the pending merger more likely to close and more valuable to LPSN holders.

    The acquirer's financial strength directly affects the deal's certainty and value for LPSN.

  • Deal expected to close by end of 2026 Multiple reports confirm SoundHound still expects to close the LivePerson acquisition before the end of 2026, with 2027 revenue guidance of $350–$400 million including LPSN. This timeline gives investors a concrete horizon, reducing uncertainty and supporting LPSN's price.

    A firm closing timeline is new information that reduces deal risk for LPSN.

  • SoundHound seen as acquisition target itself Analysts named SoundHound a takeover candidate, with General Motors considered a clean fit. If SoundHound is acquired, its pending deal for LivePerson would likely still close or be assumed by the buyer, adding another layer of potential value for LPSN shareholders.

    This new speculation adds a second possible path to value for LPSN beyond the current merger.

August 2026
▲4

SoundHound merger advances as vote nears, reshaping LivePerson's future

  • SoundHound merger vote scheduled SoundHound AI set a shareholder vote on its amended merger agreement with LivePerson for August 20, 2026. A successful vote moves the deal toward closing, giving LPSN holders a clearer path to a payout or SoundHound stock, which supports the share price.

    This is the key new event that directly determines LivePerson's ownership and value.

  • SoundHound's strong Q2 and raised outlook SoundHound reported record Q2 revenue of $61.9 million, up 45%, and raised its 2026 revenue floor to $230 million. Its guidance excludes any LivePerson contribution, so the deal is pure upside. A healthier acquirer makes the pending merger more likely to close and more valuable to LPSN holders.

    The acquirer's financial strength directly affects the deal's certainty and value for LPSN.

  • Deal expected to close by end of 2026 Multiple reports confirm SoundHound still expects to close the LivePerson acquisition before the end of 2026, with 2027 revenue guidance of $350–$400 million including LPSN. This timeline gives investors a concrete horizon, reducing uncertainty and supporting LPSN's price.

    A firm closing timeline is new information that reduces deal risk for LPSN.

  • SoundHound seen as acquisition target itself Analysts named SoundHound a takeover candidate, with General Motors considered a clean fit. If SoundHound is acquired, its pending deal for LivePerson would likely still close or be assumed by the buyer, adding another layer of potential value for LPSN shareholders.

    This new speculation adds a second possible path to value for LPSN beyond the current merger.

Latest
▲4

SoundHound merger advances as vote nears, reshaping LivePerson's future

  • SoundHound merger vote scheduled SoundHound AI set a shareholder vote on its amended merger agreement with LivePerson for August 20, 2026. A successful vote moves the deal toward closing, giving LPSN holders a clearer path to a payout or SoundHound stock, which supports the share price.

    This is the key new event that directly determines LivePerson's ownership and value.

  • SoundHound's strong Q2 and raised outlook SoundHound reported record Q2 revenue of $61.9 million, up 45%, and raised its 2026 revenue floor to $230 million. Its guidance excludes any LivePerson contribution, so the deal is pure upside. A healthier acquirer makes the pending merger more likely to close and more valuable to LPSN holders.

    The acquirer's financial strength directly affects the deal's certainty and value for LPSN.

  • Deal expected to close by end of 2026 Multiple reports confirm SoundHound still expects to close the LivePerson acquisition before the end of 2026, with 2027 revenue guidance of $350–$400 million including LPSN. This timeline gives investors a concrete horizon, reducing uncertainty and supporting LPSN's price.

    A firm closing timeline is new information that reduces deal risk for LPSN.

  • SoundHound seen as acquisition target itself Analysts named SoundHound a takeover candidate, with General Motors considered a clean fit. If SoundHound is acquired, its pending deal for LivePerson would likely still close or be assumed by the buyer, adding another layer of potential value for LPSN shareholders.

    This new speculation adds a second possible path to value for LPSN beyond the current merger.