CRM, payroll, design tools, online meeting rooms — the software every industry uses in the same way is now sold almost entirely as a “monthly subscription,” not a one-time purchase. That one change in how you charge built the most profitable, most predictable businesses in the history of capitalism — but it's now facing a question that could shake the whole model: if AI does the work instead of people, do we still pay for the same number of “seats”?
Contains
Theme index· base 100 · USD total return
Why is Horizontal SaaS moving?
Latest
▼2▲1
AI demand still lifts SaaS, but new rivals and seat-pricing doubts bite
▲
AI keeps driving real software demand Oracle embedded Google Gemini into Fusion and NetSuite, SAP's cloud backlog rose 26%, and Atlassian, Appian, HubSpot and Shopify all posted strong AI-linked growth. This shows companies are still buying and expanding software, which supports the theme.
Broad evidence that AI is adding to, not replacing, software demand answers what is driving the theme.
AI agents put seat-based pricing under pressure An investor warned that AI agents reduce the need for human users, threatening Salesforce and ServiceNow's per-seat licenses. Bain found most vendors adding usage-based charges. If seats stop growing with headcount, a core SaaS revenue engine weakens.
A structural threat to how horizontal SaaS charges customers is a key force on the theme.
New AI-native and big-tech entrants crowd the field Meta launched an enterprise platform, sending ServiceNow down 5% and Salesforce 4.5%; Microsoft overhauled Copilot with no-code apps and autonomous agents; Google pushed Gemini into finance and legal; startup Rillet raised $100M to disrupt ERP. More rivals pressure pricing and share.
Rising competition from AI-native and platform giants is a main force pushing the theme down.
Cheaper AI models help incumbents, but budgets stay tight Wells Fargo argued falling AI model costs let Microsoft and ServiceNow embed more AI in products customers already use. But HubSpot's customer additions missed and retention slipped to 102%, showing buyers remain cautious and demand is not uniformly strong.
Captures the real counterweight: lower AI costs aid incumbents while budget scrutiny still caps growth.
Veeva Systems Wins Eli Lilly and Amgen for Vault CRM as Q2 Revenue Jumps 18%
Veeva Systems is drawing renewed attention after Eli Lilly committed to deploying its Vault CRM globally in August and Amgen followed in September, moving established customers onto the company's newer commercial platform. For the quarter ended July 31, Veeva reported revenue up 18% to $928 million, including 16% subscription growth, while GAAP operating income rose 40% to $275 million and adjusted diluted EPS climbed to $2.35 from $1.99. The company's updated full-year outlook calls for approximately $3.68 billion in revenue and adjusted diluted EPS of approximately $9.21. Veeva shares trade at roughly 29.7x forward earnings versus 15.5x for Salesforce, and the stock returned 61.1% between March 30 and October 5. Insider Monkey tracked 61 hedge funds holding Veeva in the second quarter, down from 62 in the first, with short interest at 3.35% of float.
ZoomInfo Shares Rise 2.5% on ClickUp Integration via GTM.AI
ZoomInfo announced a native integration with ClickUp through GTM.AI, sending its shares up 2.5% in the afternoon session. According to the BusinessWire announcement, the integration lets mutual clients bring verified company and contact data directly into ClickUp through a connector based on the Model Context Protocol, which enables software applications to exchange data and context seamlessly. The move came as technology equities broadly rebounded from a sharp sell-off sparked by concerns over artificial intelligence revenue expansion, with CNBC reporting that major equity averages moved higher at the open on Friday as market sentiment stabilized across the SaaS sector. Reuters reported that a day earlier, shares across the artificial intelligence and broader technology space had faced heightened selling pressure following an OpenAI revenue report that rattled investor confidence regarding near-term monetization, but CNBC noted the pullback proved short-lived as dip-buyers re-entered the market. After the initial pop, ZoomInfo shares cooled to $3.91, up 0.9% from the previous close.
Cloud & Digital Infrastructure › Horizontal SaaS ▲Technology
Artificial Intelligence › AI Applications & Copilots ▲Technology
Cloud & Digital Infrastructure › API & Integration (iPaaS) ▲Technology
GTM · Technology · Positive ZoomInfo announced a native integration with ClickUp via GTM.AI, letting mutual clients bring verified company and contact data into ClickUp.
ClickUp · Technology · Positive ClickUp is the integration partner receiving ZoomInfo's verified company and contact data via a Model Context Protocol connector.
OpenAI · Capital · Negative OpenAI's revenue report rattled investor confidence regarding near-term monetization, triggering a tech sell-off.
Software stocks rally 21% as AI SaaSpocalypse fears fade
Software stocks have rallied sharply back after the so-called AI SaaSpocalypse narrative hammered the sector, with the broader software group and the IGV index up 21% since the end of June relative to a 4% gain in the broader S&P 500, according to JPMorgan strategist Samik Chatterjee. Top performers include Paycom, DocuSign, Workday, Salesforce, Cloudflare, Twilio, and Microsoft. Chatterjee attributed part of the rally to a valuation multiple rerating across infrastructure and application software companies, and said renewed belief in the group could be sustained into year-end as investors digest third quarter earnings. Heading into third quarter earnings, he expects broader share price momentum to continue with infrastructure software companies leading on AI-led tailwinds driving robust beats on both top-line and earnings, though potentially only in line on gross margins. He added that application software companies should also participate on raises to full-year guides, aided by building momentum in AI monetization as incremental revenue on top of core businesses.
Auditoria.AI Expands Cash Cycle Automation for Workday Finance Users
Auditoria.AI, a partner of Workday, announced broader autonomous Cash Cycle solutions for Workday finance users, adding intelligent automation tools and finance-led governance features designed to tighten controls and oversight inside Workday-based finance workflows. The company also reported new client wins and entry into additional international markets for its Workday-focused automation platform. The expansion plugs Auditoria.AI deeper into Workday Financial Management, turning accounts payable and receivable into more automated, agent-driven workflows that keep governance in finance's hands and keep more complex cash cycle activity inside Workday rather than in side systems. Workday's narrative already leans on strong AI adoption, with roughly US$600m in AI ARR and over 25% of new and expansion ACV coming from AI-driven products, plus non-GAAP operating margins above 31%. The key question remaining is how quickly customers move to Flex Credits for AI agents and Workday Data Cloud, which is central to how these workloads turn into reported subscription revenue and cash flow.
Artificial Intelligence › AI Applications & Copilots ▲Technology
Artificial Intelligence › Agentic AI & Autonomous Workflows ▲Technology
Cloud & Digital Infrastructure › Horizontal SaaS ▲Technology
Auditoria.AI · Demand · Positive Auditoria.AI announced broader autonomous Cash Cycle solutions for Workday finance users plus new client wins and entry into additional international markets.
WDAY · Demand · Positive Auditoria.AI's expanded Workday-focused cash cycle automation plugs deeper into Workday Financial Management, deepening the partner ecosystem around Workday's finance platform.
Adobe Suspended From US Permanent Labor Certification Program
Adobe has been suspended from the US Permanent Labor Certification Program as federal officials review alleged visa system abuse. The US Department of Labor action affects Adobe's access to a key channel for sponsoring employment based green cards for workers. Federal investigations are focused on whether Adobe misused elements of the visa sponsorship process within the PERM framework. Adobe operates as a global software producer that underpins creative tools, digital media workflows, and document management, so any restriction on how it hires specialized engineers and product talent can affect how it competes in the broader US technology sector. The PERM suspension leans against the catalyst that hinges on converting a huge free user base into paying customers, because that push relies on specialised product and AI talent that Adobe often recruits globally.
Cloud & Digital Infrastructure › Horizontal SaaS ▼Talent
Artificial Intelligence › AI Applications & Copilots ▼Talent
ADBE · Regulation · Negative US Department of Labor suspended Adobe from the PERM green-card sponsorship program over alleged visa system abuse, restricting its ability to hire specialized global talent.
Intuit Reaffirms Fiscal 2027 Revenue Guidance of $23.28-$23.51 Billion
Intuit reaffirmed fiscal 2027 revenue guidance of $23.28-$23.51 billion, implying growth of 9-10%, slower than fiscal 2026, as management deliberately adjusts tax pricing to compete with lower-cost alternatives. The company closed fiscal 2026 with revenues of $21.4 billion, up 14%, and GAAP diluted earnings per share growth of 20%, while its assisted-tax, money and mid-market businesses collectively expanded more than 30% and represented about 30% of total revenues. Within that mix, mid-market revenues jumped 39% to $1.6 billion on demand for QuickBooks Online Advanced and Intuit Enterprise Suite, and business money revenues increased 31% to $1.8 billion. Intuit Enterprise Suite's annualized revenue exceeded $145 million in the fourth quarter, four times the year-earlier level, and 2.5 million customers use Intuit Intelligence automations and insights monthly. For fiscal 2027, Global Business Solutions revenues are projected to grow 13-14% while TurboTax revenues are expected to rise only 2-3%, and total online paying customers increased just 3% in fiscal 2026 as TurboTax lost one percentage point of IRS e-filing share. Intuit repurchased $5.5 billion in shares during fiscal 2026 and raised its quarterly dividend by 15%, and the stock trades at about 3.33 times forward 12-month sales versus 1.27 times for H&R Block and 1.62 times for Block.
Chase Expands Chase Payroll, Powered by Gusto, to Business Banking Customers
Chase for Business announced the expansion of Chase Payroll, powered by Gusto, to eligible Business Banking customers, bringing payroll alongside the banking and payment activities customers already manage through Chase. The move follows Chase research in which 89% of business owners said they would find it valuable to manage payroll within the same platform they use for business banking and payments, while 37% said meeting payroll put pressure on cash flow over the last six months. Powered by Gusto's payroll technology and expertise, Chase Payroll lets business owners manage payroll, taxes and employee payments directly within Chase Business Online, with next-day processing for eligible business checking customers, prefilled onboarding, automatic calculation and filing of payroll taxes, and connections to select integrations including Everyday 401(k) by J.P. Morgan retirement plans. Stevie Baron, CEO of Chase for Business, said small business owners want tools that work together, and Tomer London, Co-founder at Gusto, said the partnership brings Gusto's payroll, tax and compliance experience directly into the banking platform small businesses already use. Chase Payroll is the latest addition to Chase for Business's suite of value-added services, which also includes Business Credit Journey, Customer Insights and Invoicing.
Cloud & Digital Infrastructure › Horizontal SaaS ▼Technology
JPM · Demand · Positive Chase expands Chase Payroll, powered by Gusto, to Business Banking customers, adding a new service offering for its business clients.
Gusto, Inc. · Demand · Positive Gusto's payroll technology powers the expanded Chase Payroll offering, extending its reach to Chase Business Banking customers.
Strada and EY Form Strategic Alliance for Global Payroll Solutions
Strada and EY announced a strategic alliance to set a new standard in integrated global payroll solutions. The alliance combines Strada's global payroll technology, certified Workday and SAP integrations, professional services and global payment capabilities with EY's global payroll, tax, mobility and workforce advisory capabilities and client base, with EY operating across 180+ countries. Strada Chief Executive Officer Colin Brennan said the alliance connects technology, local expertise, compliance, data and services into an integrated global payroll and workforce solution. EY Global PAS Tax Leader Gerard Osei-Bonsu said the alliance fundamentally changes how global payroll is delivered, giving clients more workforce flexibility and choice under a single, globally governed structure with real-time insights and stronger compliance. The two firms said they will continue to harness advances in AI to accelerate integrated global payroll and workforce solutions.
Cloud & Digital Infrastructure › Horizontal SaaS Technology
Ernst & Young Global Limited · Demand · Positive EY forms a strategic alliance with Strada, expanding its global payroll, tax and workforce advisory offering to clients across 180+ countries.
Strada · Demand · Positive Strada's global payroll technology and services are combined with EY's client base and advisory capabilities in a new strategic alliance.
Bundesliga Names ServiceNow Official CRM Partner as 89% of Fan Queries Resolve at First Contact
Bundesliga has selected ServiceNow as its Official CRM Partner, expanding ServiceNow's existing role as Official Workflow Partner for the German top professional football league. Since implementing ServiceNow Customer Service Management in August 2026, Bundesliga has consolidated fan services from seven digital channels onto a single platform, where 89% of fan enquiries are now resolved at first contact. The number of fan cases created has fallen by more than 50% since the season start, even though seven intake channels now run on a single platform instead of five, a result Bundesliga attributes to automation of recurring enquiries and a centralized knowledge base. Bundesliga and ServiceNow plan to extend the platform beyond fan services to additional stakeholders and processes across the Bundesliga ecosystem, including digital workflows for external service providers, partners and clubs, plus a centralized club portal. Bastian Zuber, Chief Product & Technology Officer of Bundesliga Media, said the platform has transformed fan engagement and brought the league closer to its vision of becoming the world's most fan-centric sports league, while Paul Fipps, President of Global Customer Operations at ServiceNow, said Bundesliga is resolving 89% of fan inquiries on first contact by connecting the entire customer experience on one intelligent platform.
Meta Launches Enterprise Platform, Triggering Selloff in Software Stocks
Meta Platforms launched the Meta Enterprise Platform on September 28 as a new business pillar built around its AI technology stack, giving businesses and developers access to tools including the Meta Business Agent, Muse Code, Muse Agent, and Muse API. The market read the move as a competitive threat to enterprise software, sending the iShares Expanded Tech-Software Sector ETF down 2%, ServiceNow down 5%, monday.com down 7%, and MongoDB down 25%. Meta recruited MongoDB CEO Chirantan "CJ" Desai to lead the initiative, and Meta CEO Mark Zuckerberg pointed to Desai's background in full-stack software, security, AI, infrastructure, and business applications. The announcement also dragged down Microsoft by 2%, Salesforce by 4.5%, Oracle by 3%, Adobe by 4%, Figma by 6%, and SAP by 3%. Meta has tried enterprise before, having fully decommissioned its Workplace product in May 2026 after a decade, though recent SaaS results cut against the idea that AI automatically destroys software demand, with MongoDB growing revenue 30% in its latest quarter and raising guidance while ServiceNow's subscription revenue climbed 24.5%.
Artificial Intelligence › AI Applications & Copilots ▼Competition
Cloud & Digital Infrastructure › Horizontal SaaS ▼Competition
Artificial Intelligence › Agentic AI & Autonomous Workflows ▲Competition
Artificial Intelligence › AI Tooling, Data & MLOps Competition
META · Technology · Positive Meta launched the Meta Enterprise Platform, a new business pillar built around its AI technology stack (Business Agent, Muse Code, Muse Agent, Muse API).
MDB · Competition · Negative Meta's new enterprise platform is read as a competitive threat to enterprise software, sending MongoDB down 25% and prompting Meta to recruit MongoDB's CEO to lead the initiative.
Autodesk has named Diana Colella executive vice president of its architecture, engineering and construction business, succeeding Amy Bunszel, who previously announced her retirement and will remain with the company through November 2, 2026, to support the transition. Colella will lead Autodesk's largest industry business as the company enters its next phase of AEC growth, driven by Autodesk Forma, its industry cloud that connects data, context and workflows to deliver AI and project intelligence across the AEC lifecycle. In the role she will advance the Forma strategy while continuing to evolve desktop products such as Revit and Civil 3D and connecting them more closely to Forma workflows. Colella brings nearly three decades of Autodesk leadership experience spanning finance, strategy, sales, operations, product management and industry leadership, including leading the AutoCAD business and helping launch One AutoCAD, and most recently leading the AI transformation of the Media & Entertainment business, where she advanced the Flow platform strategy and expanded Autodesk's role across the production lifecycle through acquisitions including Moxion, PIX and Wonder Dynamics. She will continue to oversee the Media & Entertainment business and will open a search for a new leader reporting directly to her.
Citi Names Box, Navan and Appian Top Application Software Picks, Downgrades Dropbox to Sell
Citi has updated its rankings for U.S. application software stocks, naming Box, Navan and Appian as its reiterated top picks while downgrading Dropbox to Sell. The investment bank said it is prioritizing companies with clear acceleration paths supported by differentiated artificial intelligence strategies that analysts believe remain underappreciated by the market. Citi also made adjustments to other coverage names, including Manhattan Associates and Workday, due to valuation concerns. The bank noted it continues to favor infrastructure-like names where consumption-driven monetization potential exists, a description it applied to all three of its top picks. The rankings update follows recent adjustments to earnings estimates and valuations, with Citi reassessing the back office software landscape.
Bain and GIC Weigh IPO or Sale of HR System Provider WHI, Targeting Valuation Above 500 Billion Yen
U.S. investment firm Bain Capital and Singapore sovereign wealth fund GIC are considering an initial public offering or a sale to a third party for WHI Holdings, which operates human resources management systems, aiming for a valuation of more than 500 billion yen, according to two people familiar with the matter. The two firms have begun approaching advisors, potential buyers and investors as part of the process, the people said, with a listing in the Japanese market under consideration as one option, along with a sale to operating companies or other funds. The discussions are at an early stage and no final decision has been made, and Bain and GIC may ultimately choose to retain their holdings. Bain and GIC declined to comment, and WHI could not be reached for comment at this time. Bain acquired the HR software business from Works Applications in 2019 and established WHI. The acquisition price was not disclosed, and in March 2023 GIC co-invested in WHI, making the two firms joint controlling shareholders. WHI's core operating subsidiary, Works Human Intelligence, develops, sells and supports the COMPANY HR system for large enterprises, which includes functions such as HR management, payroll, time and attendance management, and talent management. According to WHI Holdings' website, it is used by roughly 1,200 major corporate groups in Japan.
Cloud & Digital Infrastructure › Horizontal SaaS Capital
GIC Private Limited · Capital · Neutral GIC, as joint controlling shareholder of WHI, is weighing an IPO or sale of WHI at a valuation above 500 billion yen, an early-stage exit process.
Works Human Intelligence · Capital · Neutral Works Human Intelligence is WHI's core operating subsidiary whose potential IPO/sale is being explored, but no decision has been made.
Works Applications · Capital · Neutral Works Applications is only referenced as the 2019 origin of the HR software business Bain acquired to form WHI, not a party to the IPO/sale talks.
Guild Earns Workday Certified Integration Status With New HCM Connector
Guild has achieved Workday Certified Integration status with the launch of the Guild Workday HCM Connector, the workforce development platform announced. The certified connector links Workday Human Capital Management directly to Guild, replacing manual file transfers with an automatic synchronization of employee information used to determine and manage eligibility for Guild programs. Guild said the connector is designed to reduce implementation complexity and ongoing maintenance while improving the reliability and accuracy of the employee data that governs access to its programs. OU Health, the University of Oklahoma's academic health system, is among the first employers to implement the certified integration. Guild also plans to expand its integration through Workday Cloud Connect for Learning, allowing skills earned and learning completion data from Guild programs to feed directly into an employee's Workday profile.
Cloud & Digital Infrastructure › API & Integration (iPaaS) ▲Technology
Cloud & Digital Infrastructure › Horizontal SaaS ▲Technology
Guild Education · Technology · Positive Guild achieved Workday Certified Integration status with its new Workday HCM Connector, replacing manual file transfers with automatic synchronization.
WDAY · Technology · Positive Guild launched a Workday Certified Integration HCM Connector that plugs directly into Workday HCM, strengthening Workday's ecosystem.
OU Health · Demand · Positive OU Health is among the first employers to implement Guild's certified Workday integration.
Goldman Keeps Sell on Adobe as Chakravarthy Takes Over as CEO
Goldman Sachs maintained its sell rating on Adobe as Anil Chakravarthy prepares to take over as president and CEO on Dec. 1, saying competition is intensifying and new entrants are gaining ground in areas that could expand Adobe's market. The broker said it wants clearer evidence of Adobe's strategy and execution before changing its view, and sees the leadership change as a potential catalyst even as the market remains concerned that artificial intelligence could weigh on Adobe's growth. Chakravarthy's appointment follows a transition announced in March; he previously led Adobe's Customer Experience Orchestration business and worldwide field operations, while David Wadhwani, who headed the Creativity & Productivity business, is also leaving to start a new venture and Adobe is appointing a permanent chief financial officer. Goldman said a successful turnaround will depend on Adobe simplifying its product architecture, speeding up innovation through internal investment and targeted acquisitions, and converting adoption of new features into revenue, with the key question being whether the new management makes significant strategic changes or largely extends the existing three- to five-year plan. Among the five areas Goldman flagged, monthly active users across Acrobat, Creative Cloud, Express and Firefly exceeded 1 billion in the third quarter, up more than 20% from a year earlier, while Express trails Canva, which has more than 265 million monthly users and at least $4 billion in annual recurring revenue, with Goldman estimating Express had about 70 million monthly users in 2025.
Cloud & Digital Infrastructure › Horizontal SaaS Competition
Artificial Intelligence › AI Applications & Copilots Competition
ADBE · Competition · Negative Goldman keeps a sell rating, citing intensifying competition and new entrants gaining ground in areas that could expand Adobe's market.
ADBE · Capital · Neutral Goldman sees the CEO transition to Anil Chakravarthy as a potential catalyst but wants clearer evidence of strategy and execution before changing its view.
GS · Capital · Neutral Goldman Sachs is only the broker issuing the sell rating on Adobe, not a subject of the news.
Progress Software Posts 43% Operating Margin as Domo Deal Lifts Debt to $1.24 Billion
Progress Software reported third-quarter results on September 30, 2026, showing revenue down 2% to $246 million while non-GAAP earnings per share rose 13% to $1.69, as expenses fell about 6% and operating margin expanded to 43% from 40% a year earlier. Adjusted free cash flow grew 17% to $87 million, with days sales outstanding dropping to 42 from 73 at the end of fiscal 2025, funding $170 million of debt paydown this year and $17 million of buybacks in the quarter. The company closed the largest acquisition in its history, paying $400 million for Domo, or 1.4 times revenue and 3.5 times pro forma EBITDA, and management expects Domo to add well over $100 million in annual EBITDA once integration finishes by the end of fiscal 2027. Progress drew $390 million on its revolver, leaving total debt near $1.24 billion and net leverage around 2.7 times, and management warned Domo will run slightly below a 30% operating margin while synergies ramp, pulling overall margin to 36% to 37% from its usual 38% to 39% with roughly $21 million of added interest expense. Annual recurring revenue rose only about 1% on a pro forma basis with net retention at 99%, hedge fund holders fell to 23 from 29 in the prior quarter, and short sellers hold 16.69% of the float against a forward P/E of 6.47 as of October 2.
Cloud & Digital Infrastructure › Horizontal SaaS Capital
PRGS · Capital · Neutral Q3 revenue fell 2% to $246M but EPS rose 13% to $1.69 with 43% operating margin, while the $400M Domo deal lifted debt to $1.24B and cut guidance to 36-37% margin.
DOMO · Capital · Neutral Progress closed its $400M acquisition of Domo, but Domo will run below 30% operating margin while synergies ramp, pulling overall margin down.
Workiva to Join S&P SmallCap 600, Replacing Formfactor
S&P Dow Jones Indices announced that Workiva will join the S&P SmallCap 600, replacing Formfactor Inc. in the index prior to the opening of trading on Tuesday, October 6, as part of a series of component shifts across multiple benchmarks. Shares of the cloud reporting platform jumped 3.3% in the morning session on the news, then cooled to $71.74, up 3% from the previous close. Index additions frequently generate positive market sentiment because investment funds that track the benchmark must adjust their portfolios to include the newly designated member. Workiva's shares are very volatile and have had 23 moves greater than 5% over the last year, and the stock is down 13.5% since the beginning of the year. At $71.74 per share, it trades 23.1% below its 52-week high of $93.31 from November 2025.
Workday announced on Thursday that it has launched in the United Arab Emirates. Angelique De Vries-Schipperijn, President, EMEA, Workday, said in a statement that the UAE is a key market in Workday's growth strategy, with organizations pursuing transformation against some of the world's most ambitious national agendas, and that they need technology that helps them move faster, adopt new ways of working, and show clear results while maintaining the trust and control large, regulated organizations require. Workday shares slipped more than 3% in midday trading, in-line with a broader market sell-off.
Progress Software Beats Q3 EPS Estimates With $1.69 Per Share
Progress Software reported quarterly earnings of $1.69 per share, beating the Zacks Consensus Estimate of $1.49 per share and marking a positive earnings surprise of 13.42%. The figure compares to earnings of $1.5 per share a year ago, adjusted for non-recurring items, and the company has now surpassed consensus EPS estimates in each of the last four quarters. Revenue for the quarter ended August 2026 came in at $246.01 million, missing the Zacks Consensus Estimate by 0.47% and down from year-ago revenues of $249.79 million, with the company having topped consensus revenue estimates two times over the last four quarters. Ahead of the release, the estimate revisions trend was mixed, translating into a Zacks Rank #3 (Hold), and the current consensus stands at $1.41 per share on $251.36 million in revenues for the coming quarter and $6.16 per share on $994.66 million in revenues for the current fiscal year. Progress Software shares have lost about 8.2% since the beginning of the year versus the S&P 500's gain of 12.1%, while industry peer Pegasystems has yet to report results for the quarter ended September 2026, with expectations of $0.45 per share in earnings and $442.6 million in revenues.
WTW and Sapien Software Partner on HR and Deal Intelligence for Mid-Market M&A
WTW has entered into an agreement with Sapien Software, LLC to provide global HR and deal intelligence software and solutions for mid-market companies involved in divestitures, mergers and acquisitions. The partnership supplies HR Management System, Human Capital Management System, payroll administration, international benefits administration and managed services as part of WTW's Human Capital Divestitures in a Box solution, a one-stop, pre-packaged HR offering that is globally scalable and designed to support both buyers and sellers. That solution combines WTW's M&A consulting expertise in due diligence, deal planning, workforce integration and employee communication with Sapien's human capital management software. Perry Papantonis, Senior Managing Director and Global M&A Leader at WTW, said the offering enables companies to accelerate day one readiness across all HR plans, programs and systems, reduce reliance on Transition Services Agreements, and enhance corporate and employee experiences during transactions. Ryan Tweedie, Managing Partner of Sapien, said the platform complements WTW's solution to deliver a one-stop, pre-packaged, cost-effective offering that lets buyers and sellers move with speed, precision and confidence. Sapien's technology is infused with AI for decision support queries and includes built-in managed services in every implementation.
Cloud & Digital Infrastructure › Horizontal SaaS ▲Technology
Cloud & Digital Infrastructure › Vertical SaaS Technology
WTW · Demand · Positive WTW partners with Sapien to offer its Human Capital Divestitures in a Box HR solution to mid-market M&A clients, expanding its service offering.
Sapien Software, LLC · Demand · Positive Sapien Software's AI-infused HCM platform is integrated into WTW's packaged HR offering, gaining distribution to WTW's M&A clients.
JPMorgan cuts Monday.com to Neutral on slowing growth
JPMorgan downgraded Monday.com to Neutral from Overweight on Tuesday, citing the work management software company's difficulty attracting new customers. The bank set a December 2027 price target of $87, replacing its previous December 2026 target of $90. Analyst Samik Chatterjee said the decline in new annual recurring revenue shows the difficulty of sustaining the company's previously strong growth, and he expects those pressures to continue, in part because of disruption from a 20% workforce reduction in July. Net dollar retention slipped to 109% in the second quarter from 110% in the first, though growth was stronger among customers spending more than $100,000, suggesting weakness is concentrated among newer customers. Chatterjee said partner checks point to longer sales cycles among small and mid-sized businesses, with customers evaluating products from frontier AI model developers and taking longer to commit to spending. AI products made up 17% of new annual recurring revenue in the second quarter, but that was less than 1% of total recurring revenue, and Chatterjee said AI contribution is unlikely to move the needle on total company financials until it emerges as a material driver for net-new ARR. JPMorgan also said the low valuation is unlikely to attract investors on its own, given that more than 85% of recurring revenue still comes from work management and more than 55% from customers spending less than $50,000, and the bank wants to see a discernible change in down-market momentum before turning more positive.
Siemens Asset Management Software Names Mark Horne CRO, Nicolas Huguet Head of EMEA
Asset Management Software by Siemens, formerly Brightly Software, announced the appointments of Mark Horne as Chief Revenue Officer and Nicolas Huguet as Vice President, Head of EMEA, strengthening the company's global commercial leadership within Siemens' asset management portfolio. Horne, a technology and SaaS executive with more than two decades of experience, most recently served as Vertical President of Fullstream Marketing and previously was CRO of Incident IQ, with earlier leadership roles at Equifax, RedHat, Sage, and NCR; he will lead sales, customer success, and revenue operations. Huguet joins from BT International, where he led global business units serving digital industries including manufacturing, logistics, and transportation, and previously held leadership positions at Hewlett Packard Enterprise, Nokia, Yahoo, and Google; he will lead the EMEA business and advance an integrated go-to-market strategy across the region. CEO and Head of Asset Management Software Don Kurelich said the two appointments are an important step in strengthening alignment across global revenue and providing focused leadership as the company expands throughout EMEA.
Zendesk announced that Rachita Sundar has joined the company as Chief Financial Officer, effective September 28, 2026. Sundar succeeds Julie Swinney, who is transitioning to Chief Administrative Officer and will serve as executive sponsor of Zendesk's Employee Service business, a growing area of focus for the company. Sundar brings over 20 years of experience leading finance and business operations at technology companies including Microsoft Azure, HubSpot, and Qualtrics, where she helped finance and close the company's $6.75 billion acquisition of Press Ganey Forsta. In her new role, Swinney will oversee Zendesk's People & Places and IT organizations, building the talent, culture and experience Zendesk needs while delivering the secure, scalable technology required to operate as an AI business. CEO Tom Eggemeier said Sundar's combination of financial rigor and deep operating experience will help ensure every investment sharpens the company's focus on customers as Zendesk builds itself into an AI company.
Guidewire Posts $390 Million Operating Cash Flow, Repurchases $606 Million in Shares
Guidewire Software reported fiscal 2026 operating cash flow of $390 million, up 30% year over year, and ended the fiscal fourth quarter with $1.2 billion in cash, cash equivalents and investments. During the year the company repurchased $606 million worth of shares under its buyback program, covering 4.1 million shares at an average price of $148.41 per share, and management said on its last earnings call that the program was nearly complete. Profitability also improved, with non-GAAP operating income of $340 million, up 63% year over year, gross profit up 25% to $990 million, overall gross margin of 67%, and subscription and support gross margin up 4 percentage points to 74.5%. For fiscal 2027, Guidewire expects operating cash flow of $445 million to $465 million, non-GAAP operating income of $403 million to $423 million, total gross margin of 67% to 68%, and capital expenditures of $23 million to $28 million, including approximately $17 million of capitalized software development costs. Among peers, ServiceNow generated $2.26 billion in operating cash flow in the first half of 2026 and targets a 35% free cash flow margin for the year, while Salesforce generated $7.97 billion in operating cash flow and $7.65 billion in free cash flow in the first half of fiscal 2027 and returned $364 million through dividends in the second quarter under its $25 billion accelerated share repurchase program.
IBM Links Digital Asset Haven to SWIFT Ledger, Adds On-Premises Beta
IBM announced on September 24 two new capabilities for its Digital Asset Haven platform, aimed at tier-one financial institutions, governments, and regulated entities. In a new beta rollout, clients can connect to SWIFT's blockchain-based shared ledger, linking into a cooperative network of over 12,500 financial institutions across 150+ countries, and can process 24/7 tokenized deposit transactions through the ISO 20022 Messaging Adapter using familiar messaging workflows. IBM also introduced an on-premises beta deployment option for Digital Asset Haven on IBM Z and LinuxONE servers, letting institutions orchestrate assets such as stablecoins and tokenized deposits entirely within their private data centers. The company's software base generated $7.8 billion in revenue in Q2 2026, up 5%, with Red Hat up 11% and Data up 19%, while its distributed infrastructure sub-segment grew 37% in Q2 and built a backlog near $500 million. IBM ended Q2 with $62.0 billion in total debt against $8.2 billion in cash, restricted cash, and marketable securities after spending $10.5 billion on acquisitions year-to-date, and total Infrastructure revenue fell 7% in Q2 to $3.8 billion as IBM Z mainframe revenue dropped 42% in a cyclical trough.
Cloud & Digital Infrastructure › Horizontal SaaS Competition
IBM · Technology · Positive IBM launched new Digital Asset Haven capabilities, including SWIFT ledger connectivity and on-premises beta deployment on IBM Z/LinuxONE.
S.W.I.F.T. SC (Society for Worldwide Interbank Financial Telecommunication) · Technology · Positive IBM's Digital Asset Haven beta connects clients to SWIFT's blockchain-based shared ledger network of over 12,500 institutions.
Red Hat, Inc. · Capital · Positive Red Hat revenue rose 11% in Q2 2026, cited as part of IBM's software growth.
Meta Unveils Enterprise Platform, Taps MongoDB CEO Desai to Lead AI Push
Meta Platforms unveiled the Meta Enterprise Platform, a new business pillar bringing its technology stack to enterprises and developers, including the Muse AI agent, Meta Business Agent, Muse API and Muse Code. The company tapped MongoDB CEO Chirantan CJ Desai to run the new platform, and MongoDB shares plunged roughly 25% by Monday's market open on the leadership news. Meta CEO Mark Zuckerberg cited Desai's background in full-stack software, AI, infrastructure, business applications and security as key reasons for the hire. The announcement pressured software stocks, with the iShares Expanded Tech-Software Sector ETF falling about 2% in early trading, ServiceNow dropping 5%, Salesforce declining 4.5%, Microsoft losing 2%, Oracle falling 3%, Figma dropping 6%, Adobe falling 4%, SAP slipping 3%, monday.com sinking 7% and Accenture declining about 1.5%. The market reaction shows investors are treating Meta's move as more than another AI product launch, with the biggest question remaining whether companies will adopt its enterprise tools at scale and turn them into meaningful revenue.
MDB · Capital · Negative MongoDB shares plunged ~25% after CEO Chirantan Desai was tapped by Meta to lead its new enterprise platform, a leadership departure.
META · Technology · Positive Meta unveiled the Meta Enterprise Platform with Muse AI agent, Muse API and Muse Code, a new enterprise product pillar.
Teem Partners With Workday to Bring AI Supplier Intelligence to Spend Management
Teem Finance, Inc., an AI-native procurement intelligence company, announced a partnership with Workday to integrate its supplier insights into Workday Strategic Sourcing and Workday Contract Lifecycle Management. As a Workday Partner, Teem will bring AI-powered supplier research and discovery, cost deflection guardrails, category management intelligence, and faster data-backed evaluations to the Workday ecosystem. The integration lets supplier and contract context flow directly from Workday into Teem with no manual data loading, and the Workday Strategic Sourcing integration uses Teem data to power supplier discovery and cost deflection use cases. Customers have used Teem's capabilities to reduce redundant software spend by 20% to 35% and cut sourcing cycle times in half. Teem founder and CEO Ben Mappen said joint customers can see what they already own, discover the right suppliers in minutes instead of weeks, and stop redundant spend before a purchase order is created. Teem will host a session at Workday Rising, Oct. 12-15 in Las Vegas.
Cloud & Digital Infrastructure › Horizontal SaaS Competition
Artificial Intelligence › AI Applications & Copilots Competition
Teem Finance, Inc. · Demand · Positive Teem's supplier intelligence is being integrated into Workday's ecosystem as a Workday Partner, expanding distribution of its procurement capabilities.
WDAY · Demand · Positive Workday partners with Teem to integrate AI supplier intelligence into Workday Strategic Sourcing and Contract Lifecycle Management, adding capabilities for its customers.
Darwinbox Ranks Top Two Globally for Applied AI in 2026 Gartner Critical Capabilities for HCM
Darwinbox said it ranks among the top two HCM vendors globally for Applied AI in the 2026 Gartner Critical Capabilities for HCM Suites for 1,000+ Employee Enterprises, and was named a Challenger in the 2026 Gartner Magic Quadrant for HCM Suites for the third consecutive year. The company said it is one of only two vendors to score 3.4 or higher for Applied AI, a result it tied to the launch of Darwinbox Cortex, an AI-native HCM platform built on what it calls an HCM Context Graph. Cortex launched with global design partners including Visteon Corporation, a Fortune 1000 enterprise, and Transcarent, plus technology partners including Microsoft, Slack, and Glean. Gartner highlighted more than 60 pre-built agentic and generative AI use cases, Model Context Protocol and Agent2Agent interoperability, and a no-code Agent Builder. Darwinbox said that at a full-service bank serving more than 18 million customers, time to hire fell from 33 days to 17 days, a 48% reduction, while HR queries dropped 31% year over year, with more than 43,000 interactions through Darwinbox AI.
Licensing Services Market to Reach USD 563.65 Billion by 2032, Growing at 7.35% CAGR
The global licensing services market is projected to grow from USD 367.74 billion in 2026 to USD 563.65 billion by 2032, a compound annual growth rate of 7.35%, according to a new report from ResearchAndMarkets.com. The report attributes growth to digitization, cross-border commerce, platform ecosystems, regulatory complexity, and the shift from document-based administration toward integrated, data-driven workflows using cloud platforms, automated approvals, and rights-management systems. Artificial intelligence is cited as a key enabler for contract analysis, obligation extraction, anomaly detection, rights matching, and royalty administration, though it also introduces new challenges around AI-generated content, training-data use, attribution, and ownership. The report profiles major vendors including IBM Corporation, ServiceNow, Inc., Flexera Software LLC, and BMC Software, Inc., alongside Aspera Technologies, Certero Limited, Ivanti Inc., Micro Focus International plc, Snow Software AG, and Zoho Corporation Private Limited. Regionally, North America benefits from mature technology and media ecosystems, Europe emphasizes privacy and cross-border regulatory alignment, and Asia-Pacific requires localized approaches to regulation, language, and data transfers, with country-level analysis covering markets including the United States, China, Japan, Germany, the United Kingdom, India, and Brazil.
Microsoft Overhauls Copilot With Home, Code and Autopilot Agents
Microsoft Corporation announced on September 25 a comprehensive overhaul of its Copilot ecosystem, introducing a central workspace structure consisting of Home, Code, and Autopilot. Home unifies conversation and productivity tools by natively integrating Word, Excel, and PowerPoint into the Copilot interface, while Code lets non-technical employees build custom applications and automations using natural language powered by GitHub Copilot technology. Autopilot establishes persistent, proactive AI agents capable of carrying out continuous background workflows independently, and Microsoft simultaneously introduced FinOps for AI spend management controls to help enterprise IT leaders manage consumption. The company said the expansion into no-code app building and autonomous agents strengthens its enterprise moat and reinforces Azure and Microsoft Cloud usage, though it also flagged heavier AI capital expenditure, higher usage-related costs of goods sold, and potential gross margin compression in the Cloud division.
Cloud & Digital Infrastructure › Horizontal SaaS Competition
Artificial Intelligence › AI Compute Cloud & Neoclouds ▲Demand
MSFT · Capital · Negative Microsoft flagged heavier AI capital expenditure, higher usage-related COGS, and potential gross margin compression in the Cloud division.
MSFT · Technology · Positive Microsoft overhauled Copilot with Home, Code, and Autopilot agents, expanding no-code app building and autonomous AI capabilities.
Eight Departments Issue Document to Guide Financial Support for AI Plus Software Development
The People's Bank of China and seven other departments jointly issued the Guiding Opinions on Financial Support for Expanding Capacity and Improving Quality in the Service Sector, proposing to empower the innovative development of software and information technology services. The opinions guide financial institutions to comprehensively use diversified tools such as credit, bonds, and equity to support the development of AI plus software, promote innovative breakthroughs in intelligent programming tools and industrial software, the building of basic software ecosystems and open-source communities, and the application of smart audio-visual system ecosystem scenarios, while also developing new business forms such as agent-as-a-service and model-as-a-service. The opinions also propose improving financial safeguards for the digital and intelligent transformation of manufacturing, actively meeting financing needs in areas such as AI technology research and development, the construction of high-quality industry datasets, the expansion of application scenarios, and the cultivation of industrial ecosystems. They also encourage financial institutions to provide medium- and long-term financing for the construction of digital infrastructure such as information transmission, data, and information technology, and to strengthen financial support for the national computing power layout, edge computing construction, and intelligent computing cloud service systems.
Palantir Expands AIP Deals, Raises Guidance, Partners With Nebius
Palantir Technologies reported continued expansion of its AIP-based commercial AI business across healthcare, defense, and manufacturing, raised full-year revenue guidance on robust demand, and named Nebius its preferred sovereign AI infrastructure partner, integrating Nebius compute into AIP. The company's narrative projects $23.0 billion revenue and $10.2 billion earnings by 2029, requiring 55.1% yearly revenue growth and about a $7.2 billion earnings increase from $3.0 billion today. That forecast yields a $191.68 fair value, in line with its current price. Some of the lowest estimate analysts assumed revenue of about US$17.7 billion and earnings of roughly US$6.3 billion by 2029, yet still saw downside risk. Investors continue to weigh valuation risks, competitive intensity, and concentration of growth in AI-related contracts.
PLTR · Capital · Positive Raised full-year revenue guidance and projected $23.0B revenue/$10.2B earnings by 2029.
PLTR · Demand · Positive AIP commercial AI business expanding across healthcare, defense, and manufacturing with raised full-year revenue guidance on robust demand.
NBIS · Demand · Positive Named Palantir's preferred sovereign AI infrastructure partner, integrating Nebius compute into AIP — a concrete partnership win.
Stifel Upgrades Microsoft to Buy, Lifts Price Target to $575 on Azure AI Growth
Stifel upgraded Microsoft to Buy from Hold and raised its price target to $575 from $530 in a September 23 research note, citing robust artificial intelligence growth and Azure's continued acceleration. The firm believes Microsoft can sustain revenue growth in the mid-to-upper teens while keeping operating margins relatively stable, and expects improving operational efficiencies to support strong cash flow and reduce the need for external financing. Azure's recent acceleration is expected to continue as additional data-center capacity comes online, with operational efficiencies and a growing revenue contribution from OpenAI also supporting growth, after CFO Amy Hood said efficiency gains are being monetized quickly and process improvements have shortened lead times for bringing CPU and GPU capacity online. Copilot seats reached roughly 30 million in the fiscal fourth quarter, while GitHub's shift toward consumption-based pricing offers another source of recurring growth. Microsoft still faces risks from high capital requirements for AI and data-center capacity, rapid advances in rival AI models that could pressure premium pricing for Azure AI and Copilot, and the challenge of converting Copilot's large user base into durable incremental revenue and profit. Hedge fund positioning weakened modestly between the first and second quarters, with the number of funds holding the stock falling from 282 to 273, though Arrowstreet Capital raised its stake by 14% to approximately $10.31 billion and Fisher Asset Management increased its position by 3% to roughly $9.92 billion; short interest declined to about 67.35 million shares as of September 15 from 68.54 million as of August 14, or about 0.91% of shares outstanding.
Microsoft Reboots Copilot With Unified Workplace AI Platform
Microsoft launched a reboot of Copilot, shifting its focus from personal AI to workplace use. The company is combining all of its offerings into one platform, letting users chat with Copilot, run long-term projects autonomously through its autopilot feature, and code and assemble projects under its code option, as well as start Word documents and Excel spreadsheets. The platform uses per-seat pricing tied to Microsoft 365 subscriptions alongside a pay-as-you-go usage billing model with a token limit that Microsoft says most users will never hit, with high-end users moving to the higher plan. Microsoft has stopped breaking out the amount of revenue attributable to AI within its cloud services, saying it now sees AI across its different revenue segments, and the company has cited capacity constraints for several quarters. Microsoft's AI offerings have helped elevate its cloud services, and the company describes the enterprise AI push as a huge bet that appears to be paying off in the early innings.
Microsoft Expands Copilot With App-Building and Autonomous Work Tools
Microsoft expanded Copilot into app building and autonomous work, adding a Code tool that lets users create dashboards and applications with plain-language instructions and an Autopilot feature that operates with a corporate-directory identity and administrator-set permissions. Early access to Code begins this month, and new spending controls will show companies what employee AI usage costs. Shares jumped nearly 3.6% to $515.64 as of 10.11am ET. The rollout puts IT managers at the center, controlling access, approving spending and deciding whether productivity gains justify the bill. The number to watch is paid usage, not the length of Copilot's feature list.
Artificial Intelligence › AI Applications & Copilots ▲Demand
Artificial Intelligence › Agentic AI & Autonomous Workflows ▲Technology
Cloud & Digital Infrastructure › Mega-cap Hyperscalers ▲Demand
Cloud & Digital Infrastructure › Horizontal SaaS ▲Technology
MSFT · Technology · Positive Microsoft expanded Copilot with a plain-language Code app-building tool and an Autopilot autonomous-work feature, a product/R&D development.
Microsoft Unveils Revamped Copilot, Nadella Says Trust Is Biggest Issue
Microsoft on Friday unveiled a revamped version of its Copilot software, combining its chat, coding, and agentic capabilities into a single package it calls Autopilot. The platform is designed as a one-stop shop for work needs such as preparing a pitch document or building a spreadsheet and then having AI reason over the data to surface insights users might miss. CEO Satya Nadella told Deirdre Bosa that trust will be the biggest issue for the company, asking whether users can really trust AI with all of their credentials when it performs autonomous activity and how they can feel in control, adding that in the enterprise this is everything. The new Copilot offers two billing options: standard per-user plans for general AI work and a pay-as-you-go offering for long-tail, multi-step agentic work, a combination Nadella said will prove especially beneficial as model makers and providers slowly reduce customer subsidies. Microsoft says Copilot will automatically route user prompts to the best available model from OpenAI and Anthropic, with manual model selection also available and additional options from other model makers to come; the per-seat option will carry token limits that most people will never hit, while those needing more can opt for usage-based billing.
MSFT · Technology · Positive Microsoft unveiled a revamped Copilot (Autopilot) unifying chat, coding, and agentic capabilities with flexible per-user and pay-as-you-go billing.
Anthropic · Demand · Positive Copilot will automatically route user prompts to the best available model from Anthropic, driving usage of Anthropic models.
OpenAI · Demand · Positive Copilot will automatically route user prompts to the best available model from OpenAI, driving usage of OpenAI models.
Microsoft Unveils Unified Copilot With Autopilot Mode as Nadella Warns on AI Subsidies
Microsoft has launched a new version of its Copilot AI assistant that merges the consumer and workplace products into a single offering aimed at corporate customers, with three modes — chat, code, and autopilot — and roughly 30 million customers so far, CEO Satya Nadella told Yahoo Finance's Deirdre Bosa in an interview. Nadella said the autopilot mode, which connects to a user's apps, email and workflows and acts as a personal assistant, represents the next generation of enterprise automation and will roll out in the coming weeks, though he cautioned that token costs mean "once the subsidies stop for everybody" the business model must be justified by customer return on investment. On China, Nadella said it is in both countries' interests to agree on norms, including a direct notification channel between presidents in the event of a cybersecurity attack, following this week's Trump-Xi summit. Separately, Costco reported quarterly profit above Wall Street estimates with earnings per share of 695 cents, including 15 cents from $184 million in tariff refunds, while comparable sales rose 6.7%. Akamai announced a $12 billion computing deal with Anthropic, building on a $1.8 billion agreement earlier in the year, with warrants giving Anthropic the right to buy Series B shares at $113.33 each that convert into 7.7 million common shares. Tesla confirmed high-volume production of its Semi had begun at its Sparks, Nevada factory and announced a 2,500-truck order from a coalition of shipping companies including PepsiCo, which Fast Company called the largest US order for electric heavy-duty trucks.
Cloud & Digital Infrastructure › Edge & Content Delivery ▲Demand
Artificial Intelligence › AI Compute Cloud & Neoclouds ▲Demand
Artificial Intelligence › AI Applications & Copilots ▲Competition
Artificial Intelligence › Agentic AI & Autonomous Workflows ▲Technology
Cloud & Digital Infrastructure › Horizontal SaaS ▲Technology
Artificial Intelligence › Foundation Models & Research Labs Pricing
AKAM · Demand · Positive Akamai announced a $12 billion computing deal with Anthropic, building on an earlier $1.8 billion agreement.
COST · Capital · Positive Costco reported quarterly profit above estimates with EPS of 695 cents, including 15 cents from $184 million in tariff refunds.
MSFT · Technology · Positive Microsoft launched a unified Copilot with chat, code, and autopilot modes aimed at corporate customers.
TSLA · Demand · Positive Tesla confirmed high-volume Semi production and a 2,500-truck order from shipping companies including PepsiCo.
PEP · Demand · Positive PepsiCo is part of a coalition placing a 2,500-truck order for Tesla Semis.
Workday Launches AI-Powered Total Benefits Platform
Workday, Inc. has launched Total Benefits, a new artificial intelligence-powered solution that brings employees' health, financial and wellbeing programs together in one place. The platform combines four key capabilities: Workday Wellness, Benefits Guidance through Self-Service Agent, Life and Money Solutions, and Benefits Administration Services. Workday Wellness provides HR and benefits leaders real-time insights into program usage, performance and costs, and early adopters reported a 75% reduction in the time needed to onboard new providers. The services include AI-powered Benefits Guidance through Self-Service Agent, which helps employees compare plans, enroll in coverage, add dependents and update beneficiaries, while the platform also offers financial services such as earned wage access, direct deposit and employment and income verification. Through Benefits Administration Services, partners including Strada and Benefit Harbor help HR teams with plan setup, system migration and ongoing administration. Workday faces competition from Oracle Corporation and Automatic Data Processing, Inc., both of which are expanding their own enterprise AI capabilities.
Salesforce Q2 Earnings Beat, Fiscal 2027 Revenue Outlook Raised
Salesforce reported second-quarter fiscal 2027 non-GAAP earnings of $5.90 per share, up 102.7% year over year and beating the Zacks Consensus Estimate by 80.43%, while revenues rose 10.8% to $11.35 billion. The company raised its fiscal 2027 revenue guidance to $46.10-$46.40 billion from $45.90-$46.20 billion, a $200 million increase, or $300 million in constant currency, reflecting $100 million of organic growth and $200 million tied to the pending Contentful and Fin acquisitions, partly offset by a $100 million foreign-exchange headwind. Salesforce also lifted its fiscal 2027 non-GAAP earnings outlook to $16.67-$16.71 per share from $14.06-$14.12, with non-GAAP operating margin guidance unchanged at 34.3%. For the third quarter of fiscal 2027, the company expects revenues of $11.42-$11.50 billion, implying 11%-12% year-over-year growth, and non-GAAP earnings of $3.42-$3.44 per share. Agentforce and Data 360 ARR reached nearly $3.9 billion, up more than 210% year over year, and the company returned $364 million through dividends during the quarter while continuing its $25 billion accelerated share repurchase program.
Microsoft CEO Nadella Calls Autopilot the Next Generation of Enterprise AI
Microsoft CEO Satya Nadella said the company's new cloud-based Autopilot feature represents the next generation of automation in the enterprise, with high ROI expected for businesses that adopt it. In an interview with Deirdre Bosa, Nadella described Autopilot as an agent with its own identity that completes jobs and hands off work, while the inner agent loop lives inside applications such as Excel. The new Copilot update has three modes: chat, code, and Autopilot, and Microsoft is positioning Copilot as the operating layer for enterprise AI, with adoption at about 30 million customers so far. Nadella said the bet is that companies should not have to track the fast-moving model race, and that Microsoft will serve the right model for each task, using more capable models for hard tasks and cheaper models for easier ones.
Artificial Intelligence › Agentic AI & Autonomous Workflows ▲Technology
Cloud & Digital Infrastructure › Horizontal SaaS Competition
MSFT · Technology · Positive Microsoft launched Autopilot, a new cloud-based enterprise AI agent feature in Copilot, positioning it as the operating layer for enterprise AI.
MSFT · Demand · Positive Nadella cited adoption at about 30 million customers so far, indicating real end-customer uptake of Copilot.